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ThiaperProcess

    customer centricity

    Customer centricity: bottom or top-down approach?

    “Customer centricity should be at the core of business decisions.” But what are those customer needs everyone talks about?  What...
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    At Swiss Medtech Expo Luzern, 10-11.09.2019

    We are going to attend Swiss Medtech Expo in Luzern, Switzerland, from 10-11.09.2019. We are happy to showcase the process...
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    self-loop, transfer

    Structural analysis of a process map: re-work (self-loops) and transfers

    Types of process flow structural changes Process mining can reveal two main types of structural changes in process flow fabric:...
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