B2C
B2C partnering works like this:
- You identify who in their organization should be involved in the study. Once discovery algorithms produce the first versions of a process map from the logs of interest, it is often imperative that in-house domain knowledge is brought to the table to understand whether the process flow deviations identified automatically are a result of a normal modus operandi of the system, or an indication of malfunctioning / improvable systemic behavior.
- We kick-off a proof-of-concept project.
- You bring in-house domain expertise to analyze the output of the process discovery / conformance checking phases together with us. Together we identify the list of improvable inefficiencies.
| Service | Basic package | Expert package |
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Data analytics dashboard: basic statistics about your dataset |
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Process discovery |
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Pathways through the process map |
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Quantification of performance indicators for identified pathways (frequencies, time delays) |
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Conformance checking |
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Semantic layer: automatic clustering of process behavior into unusual / disruptive / regular |
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Coming soon |
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Results analysis: collaboration with your in-house domain expert to pinpoint locations in the process flow where further investigations could bring improvements into your system. |
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Follow up |
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Training |
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Support |
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Contact us for a proof-of-concept demo and a customized offer.