Discoverable process map types from a Service Oriented Architecture perspective

Process mining perspectives

Process map discovery is approachable from many angles. One could worry primarily about the control-flow of activities , or about social networks between resources (the organizational perspective), about properties of cases, or about time. Attributes such as time / cost / etc add extra info layers to the original map.

Discoverable process map types

From the Service Oriented Architecture perspective, the world is a stage for request-provide transactions. Such transactions are conducted directly or via broker(s). From this viewpoint, the type of a discoverable process map is dictated by:

the possible type of a case / activity (requestor / provider / broker).
the different combinations of case-activity pattern types
the many-to-few nature of the case-activity relationship that makes discoverable patterns ultimately understandable by a human

Examples of requestor / provider / broker entities for the fields we have taken a closer look at are listed below.

Domain	Requestor (has needs)	Provider (has skills)	Broker (has information)
Healthcare	Patient	Hospital, Ward Personnel (Medic, Nurse)	Family doctor
Manufacturing	Pallet	Conveyor, Robotic Cell, Manufacturing Cell Shop floor personnel	Message broker middleware
Logistics	Truck	Supply Unit, Warehouse
Sport	Athlete	Training facility , Coach, Medical personnel

TYPE OF PROCESS MAP		ACTIVITY TYPE (range count 5-100)
TYPE OF PROCESS MAP		Service requestor	Service provider	Broker
ACTOR / CASE TYPE (range count: many)	Service requestor	REQUESTS NETWORK (many requestors -> few requestors)	TRANSFERS \| REFERRALS* (iff providers incl. persons) (many requestors -> few providers)	BROKER / SUPPLY NETWORK (many requestors -> few brokers)
	Service provider	TENDERS (many providers -> few requestors)	RESOURCE ALLOCATION (many providers ->few providers)	BROKER / DEMAND NETWORK (many providers -> few brokers)
	Broker	DEMAND (NEEDS) NETWORK (many brokers -> few requestors)	SUPPLY (SKILLS \| CAPABILITIES) NETWORK (many brokers -> few providers)	BROKER / PARTNERSHIPS (many brokers -> few brokers)